Policy
Last updated: 8 October 2026
This policy explains how AgriVidya delivers digital products and any physical items. It applies to purchases made on agrividya.in or through our WhatsApp enquiry.
Study material, mock tests, e-books, course access and VidyaBot access are not shipped. They are made available in your account after payment is confirmed. If you do not see your purchase, sign out and sign in again, then contact us with your payment details and we will fix it.
Joining details (link, date and time) are shared by email or in your account after you register. Please keep your contact details correct so that we can reach you.
The shop works by enquiry first. Before you pay for any physical item, we confirm on WhatsApp the final price, the delivery area, the expected delivery time and the shipping charge. We do not dispatch an item until you have agreed to these.
We deliver within India. If you are outside India, or the delivery area is remote, we will tell you during the enquiry whether and how delivery is possible.
Please give a complete and correct address and a working phone number. Delays or returns caused by a wrong or incomplete address are the buyer's responsibility. Where the courier provides a tracking number, we share it with you on WhatsApp.
Delivery times we quote are estimates. Delays caused by couriers, weather, strikes or other events outside our control can happen. If your order is late, contact us and we will follow up with the courier and keep you informed.
You can ask to cancel a physical order before it is dispatched. Once an item has been handed to the courier, it cannot be cancelled, but the damaged or wrong item rules below still apply.
If a physical item arrives damaged or is not what you ordered, contact us promptly with photos of the item and the packaging. We will arrange a fix, replacement or refund as set out in our Refund Policy.
AgriVidya | agrividya@gmail.com | +91 94929 82424 (call or WhatsApp) | Bapatla, Andhra Pradesh, India